Position: Senior Decision Support Advisor
Department: Decision Support within the Performance & Business Intelligence
File #: 2023-31977
Role level: Professional Group (PG 11) 41.95-52.42 /hour
Status: Full Time Permanent
Site: Credit Valley Hospital
Shift: 37.5 hours/ week
Posted:April 21st, 2023
Deadline: until filled
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
If you want to have an impact on improving health system performance and excited about data and analytics, this job is for you. We are building a new kind of healthcare for the highest growth hospital in Ontario, leveraging a newly implemented health information system. This is a great opportunity for someone who is interested in joining a group that is evolving and to be able to use hospital data to help clinical leaders to drive decisions and tackle complex business questions. In this senior role you will be reporting jointly to the Director of Decision Support and the Manager of Decision Support and work closely with the Vice President of Performance and Business Intelligence, and will be responsible for:
Designing and rolling out in collaboration with the BI and Business Performance Office team a hospital wide balance scorecard and integrated operational dashboards (i.e. integrated finance, clinical, People, patient experience reporting as an example).
- Leading corporate pandemic recovery analyses and data requests.
Support capacity planning analyses and corporate strategy planning analyses
Advise, direct and model data solutions in EPIC, SSRS, Power BI, and data warehousing.
- Lead the planning, development and maintenance of tools that help in making business analysis and decisions. (ie. Power BI productionized reports, POP, Criticall Occupancy Board)
Have a solid foundation in delivering complex solutions with a high level of technical and theoretical knowledge and project management skills.
- Provide leadership in automation, data visualization and in promoting data access and literacy.
- Providing technical direction and quality control oversight, expertise, and review to ensure integration of all DS projects - current, previous, and planned – working collaboratively with BI team members to ensure adherence to BI team standards (e.g. project documentation, formatting, programming, etc.).
Responsible for requirements gathering, developing and maintaining automated dashboards, metric reports and data visualizations in collaboration with Business Intelligence.
Database mining and statistical analyses using SAS, SPSS or other analytical tools.
Analyze broad data sets and provide actionable insights to better inform business decisions.
Leading and providing oversight to ensure effective prioritization and coordination of projects.
Mentor other team members on utilization and functionality of tools. Such as data modeling, data visualization and forecasting techniques.
Work collaboratively with the Business Performance Office, Quality and Risk, Finance, Strategy Management, Government Relations and People team to improve data quality and provide coordinated / integrated analytics and advice to programs, support services, and other enabling services. Partner with local and provincial stakeholders to maximize strategic opportunities for integrated decision support.
- Integrate new data sets in reporting in a proactive and regular cadence.
Recommend enhancements to the decision support systems and processes.
Experience in EPIC health information system would be an asset.
THP is committed to internal talent, and therefore priority will be given to internal applicants.
Master’s degree with related experience in Computer Science, Mathematics, Health Informatics or related field.
3-5 years’ experience in a Similar Role.
Expert Knowledge of Data modeling, SSRS, SSAS, Tabular Models/Cubes, SQL Server, Microsoft Office and advanced SQL Scripting
Experience in building dashboards in Power BI/Tableau
Ability to translate between technical metrics and business KPIs and act as a bridge between technical and non-technical internal stakeholders.
Experience managing/leading large projects or processes with limited oversight from manager.
Demonstrated excellence in communication, customer service and team building with the ability to model positive change
Critical thinking skills; the ability to see the broad picture, analyze the situation and transfer a conceptual framework into concrete terms
Ability to work independently
Experience coaching, reviewing and delegating work to lower level professionals.
Previous experience in financial reporting and real time analytics is considered an asset.
- Experience in upgrading Business Intelligence solutions to keep up with the most recent Microsoft product releases.
To be successful as a senior advisor, you should demonstrate great skill in creativity and innovation, ability to thrive in a high pressure environment, and possess excellent communication skills.
Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.